The Internet provides a number of relatively new ways for businesses to communicate with their clients and with other businesses. Email, for example, has had a significant impact on how communication takes place and how deals are struck. Despite this, phones still dominate the business world. Even as email and other Internet-based communication platforms continue to grow, it is hard to imagine them rivaling the telephone. However, Voice-over-IP (VoIP) technology is changing the medium through which telephone service is delivered. This change has lead to cheaper and more capable phone service than traditional telephone providers can deliver.
With the speed and reliability of Internet connections, VoIP is starting to become the preferred means for businesses to implement their phone systems. VoIP phone systems are proving themselves to have the dependability and capability required to oust the old, traditional phone providers, and the Internet’s bandwidth is far greater than phone providers can ever provide. Part of what drives the Internet’s growth is the constantly changing technology that drives Internet data transfer. As demand for more bandwidth increases, the Internet backbone is continually being upgraded.
In recent years, new technology and features have driven the increased adoption of VoIP business phone systems. For example, wireless VoIP phones with far greater range than traditional wireless phones are now available, and many businesses are finding that they allow greater freedom within the office. VoIP phones are able to operate seamlessly within the internal network of a business, and their configurability is transforming the office phone into a tool with a variety of uses.
Further, business VoIP providers are offering technologies that traditional phone service providers cannot match with existing infrastructure. The growing implementation of VoIP video conferencing is allowing businesses to communicate in a manner that is impossible over standard copper phone lines. Video conferencing is still undergoing rapid development, and businesses will find that as compression and traffic shaping technologies improve, video conferencing will become even more impressive.
A growing number of VoIP providers are coming to the market and maturing. Fueled by the growth that the demand for business VoIP services has created, these companies are starting to become heavyweights within the business services market. With these added resources, development in VoIP technology is steadily increasing. While the future of VoIP is uncertain, businesses can expect new features and services to come to the market at a rapid pace in the coming years.